Frequently Asked Questions

How long is the delivery time?
The delivery time for business orders is usually 2-7 business days. We ship business orders on Tuesdays and Fridays. During busy periods, it may take a little longer. Need your order urgently? Let us know, and we’ll be happy to assist you.

What is the minimum order value?
The minimum order value is €100.

Do you offer free shipping?
Yes, for orders over €300, shipping is free in most countries. For orders below that amount, shipping costs are €9.99 (Netherlands/Belgium/Germany) or €19.99 for the rest of Europe.

Where can I find my invoice?
You can download your invoice from the order confirmation email and from your account.

What are the available payment methods?
You can pay directly via methods like iDeal or Credit Card. You can also choose to pay on account with a 14 day net term.

I want to purchase in bulk. Can I get a discount?
Yes, contact us to discuss the options. 

Can I use your photos?
You are welcome to use our photos for marketing purposes, such as on your website and social media. Email us to get access the drive directly.